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Your people are your biggest asset and your biggest risk.

Third Voice is HR consulting for companies that need real expertise without a full HR department. From performance issues and difficult conversations to strategy and day to day operations, we help you handle people challenges before they become problems.

Four colleagues around a wooden table in a sunlit room, one of them taking notes

Are you growing faster than your HR can keep up?

A handbook nobody has opened in years. Managers running teams they were never trained to run. Compliance obligations that were never actually assigned to anyone.

None of that is negligence. It is what growth looks like from the inside, and it tends to stay invisible until somebody asks a question nobody on staff can answer.

  1. Two people inside a drawn boundary and four more standing outside it, with the boundary's edge marked.

    Growth

    What worked at twenty stops working

    Twenty people run on trust and good instincts. A hundred people run on policy, documentation, and somebody whose actual job is keeping up with California labor law. Most companies cross that line without noticing.

  2. One person standing on a raised block, reaching toward three others, the reach stopping at a marked line well short of them.

    Leadership

    Promoted for the work, not the people

    They were excellent at the work, so they were given a team. Nobody taught them how to give hard feedback, sit with somebody’s reaction, or document any of it in a way that holds up.

  3. One solid figure beside three empty outlined figures, with a line leaving past the edge of the frame.

    Isolation

    Nobody in the building has done this before

    Sometimes it’s an HR leader who came up through another function. Sometimes it is an owner whose office manager handled it until it got complicated.

What we do

We bring more than fifty years of combined HR experience across public agencies, higher education, tech, manufacturing, and agriculture. We help HR teams and business leaders meet compliance, manage risk, strengthen employee relations, develop leaders, drive HR strategy, and build the confidence to handle difficult conversations.

A seated person with a single line ahead that forks into three separate marked routes.

Employee relations

The ongoing work between people who still have to work together on Monday. We resolve conflicts that have stalled, build programs and processes managers will actually use, and coach the managers running them to resolution.

  • Conflict resolution
  • Performance management
  • Coaching managers
  • Documentation support
Explore employee relations
A prepared script with three of its lines bracketed in the margin, each one traced out to a marked decision point.

Difficult conversations

We prepare managers for high-stakes conversations with a clear structure, the evidence, and language that holds up, then check the decision against policy and precedent so it stays consistent. We coach the delivery itself, including how to handle emotion and resistance, and we can support you after with documentation, expectations, and next steps.

  • Structure, evidence, and language
  • Policy and consistency review
  • Delivery and de-escalation coaching
  • Documentation and follow-through
  • Support for individuals
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Two people standing side by side facing the same direction, with a marked route rising ahead of them.

HR strategy

For teams that have outgrown the structure they started with. As organizations evolve, we partner alongside leaders to shape the future organization, develop leaders, and guide change efforts to ensure successful adoption and sustain progress.

  • Organizational structure planning
  • Leadership development
  • Culture-building initiatives
  • Change management
Explore HR strategy
A grid of filled blocks with one empty cell outlined, and a matching block arriving from outside the frame.

HR operations

California labor law is its own specialty, and most companies this size have never had anyone whose actual job was keeping up with it. We audit what you have, discover where the gaps are, and develop a plan to close them.

  • California labor law compliance
  • Risk management
  • Training
  • Policy guidance
Explore HR operations

Who you’ll be working with

Getting all of it right at once is hard: the structure, the everyday conflicts, the conversations nobody wants to have, and the compliance underneath all of it. Denise and Amy have spent their careers on those four things from the inside, which is a different job from advising on them.

More about how we work

Denise Farrell, Employee relations, HR operations, leadership coaching

Denise Farrell

Denise is a seasoned HR leader with more than three decades in HR operations, employee relations, leadership coaching, and organizational development. She is known for a clear, practical approach to complex challenges, with deep expertise in union environments and high-stakes investigations.

Read more about Denise

Amy Gremore, Difficult conversations, manager coaching

Amy Gremore

Amy is a senior HR leader and executive coach with more than twenty years across public agencies, higher education, tech, manufacturing, and agriculture. She is known for bringing clarity to situations that are emotionally charged, complicated, or hard to say out loud.

Read more about Amy

What working with us looks like

An approach built for a company twice your size will not fit yours. We shape the work around what is actually in front of you, so the operations run, people work together, and the hard conversations get handled with confidence.

  1. 01

    We set up a time to talk

    In person or on a call, whichever is easier. The point is to understand where you are actually running into roadblocks, which is rarely where it looks like from outside.

  2. 02

    We agree on the approach

    What we would do, what it would take, and whether we are the right people for it at all. If we are not, we will say so on that first call and point you at somebody better.

  3. 03

    We do the work with you

    A plan built for your organization rather than lifted from the last one. Then we are there for the work itself, getting you ready to lead it or sitting in the room while you do.

Whatever it is, it is probably not the first time we have seen it.

Tell us what is going on and we will tell you honestly whether we are the right people for it.